Help & Contact
Our dedicated customer support team is always available to help you with any concerns. If you have any questions about our products or services or need assistance, please do not hesitate to contact us.
Our dedicated customer support team is always available to help you with any concerns. If you have any questions about our products or services or need assistance, please do not hesitate to contact us.
Contact form
FAQ
How long does the battery last?
The battery lasts up to 5 days with normal use. This allows for comfortable and continuous use without frequent charging.
How do I charge the ring?
The ring comes with a handy charging station that allows you to charge the ring on the go. To start charging, simply place the ring in the charging station. The charging station is charged using a USB cable, making the whole process straightforward and convenient.
Which smartphones can I use the ring with?
The ring is compatible with all Apple and Android smartphones.
Is the app free?
The app is available for free in the Apple and Android stores.
I'm between two ring sizes, which should I choose?
We always recommend choosing the larger ring size. If the ring is too big, you can exchange it with us free of charge.
Can I go swimming or shower with the ring?
Yes, the ring is water resistant and can therefore also be used underwater.
Are there any fees for using the app?
No, there are no fees for using the app. The app is permanently free.
What is the operating temperature range of the ring?
The ring has an operating temperature range of up to 50°C